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Tedy

We are pleased to inform you that your account has been reactivated.

You can now access all the features and benefits of our platform.

Welcome Back!

Account Activation Notification

We regret to inform you that your account has been temporarily suspended.

For further information, please contact your HR department or manager.

Important Notice

Account Suspension Notification

We encountered an issue with the payment method you tried to add. Not to worry, these things happen!

Since we use the payment method for reimbursements, without a verified method on file, claims cannot be processed. But, it’s an easy fix!

Please visit the Payment section in your account settings and add a valid payment method. Once verified, your employees can enjoy all the benefits of our platform.

A Little Bump in the Road!

Action Needed: Issue With Your Payment Method

Just a friendly reminder: Your employees are moments away from accessing all the benefits of our platform. To get started, please add a payment method.

Adding a payment method is quick and secure. Once done, your team can fully enjoy the seamless experience of our services.

Don’t delay the benefits! Visit the Payment section in your account settings and set up your preferred payment method today.

Almost there!

Action Required: Add Your Payment Method to Continue

A recent adjustment has been made to your account balance by your employer.

Please review the details of this adjustment below:

Adjustment Amount: {adjustmentAmount}
Date of Adjustment: {adjustmentDate}

If you have any questions or concerns regarding this adjustment, please contact your employer.

This is an automated notification. Please do not reply to this email.

Important Update on Your Account Balance

Balance Adjustment Notification

Your refund request for {amount} from {vendor} has been approved!.

You will receive an Interac eTransfer in the next {processingDelayMin} to {processingDelayMax} {processingDelayUnit}.

Your claim has been approved!

Your claim has been approved

Your refund request for {amount} from {vendor} has been received. If it's eligible, we will send you a confirmation within the next 24 hours. If the request is denied, we will send you an explanation.

Afterwards, the reimbursement process will be initiated, and we will send you an Interac eTransfer in the following {processingDelayMin} to {processingDelayMax} {processingDelayUnit}.

Your claim has been submitted!

Your claim has been submitted

Your refund request for {amount} from {vendor} has been declined.

Your claim has been declined!

Your claim has been declined

An Interac eTransfer for the amount of {amount} failed due to the following reason:

Feel free to contact us if you have any questions.

Interac eTransfer failed.

You have been granted access to a Administrator account at {organizationName}. This additional role provides you with advanced tools and insights to effectively oversee and support your team's well-being.

Should you need any assistance or have inquiries about utilizing your Administrator account, please don't hesitate to reach out to us.

Welcome to Administrator Access

Access to Administrator Account at Tedy

Your super-duper amazing employer, {organizationName}, has set up a Tedy account just for you. You're only a few clicks away from enjoying a flexible and customizable well-being allocation!

Got any questions? Take a look at the employee guide attached to this email or 

! If you need further assistance, please don't hesitate to contact us via email at support@tedy.app.

🎉 Welcome to Tedy

🎉 Welcome to Tedy, create your account

Thank you for your payment! Your invoice has been paid successfully.

You can view your invoice attached to this email.

Invoice paid successfully!

Thank you for your payment

We were unable to process your payment for the invoice #{number}

You can update your payment method in your account settings by clicking on the button below.

Invoice payment failure

Great news! We've just dropped your {frequency} {depositAmount} into your {walletName} wallet. 💰

Your wallet is now sitting pretty at {walletPostedBalance}. It's like having your own little treasure chest!

So, what's the holdup? Dive into the Benefits section of your Tedy account to explore the fantastic expenses you can cover. 

🎉 You've received a new allocation!

Hoorah! {frequency} allocation deposit confirmation

We have received your claim submission but noticed that you do not have a reimbursement method saved on file.

To process your reimbursement, please add a reimbursement method in your account settings by clicking the button below.

We will attempt to process your reimbursement again in 24 hours.

Reimbursement Method Needed

Action Required: Add Reimbursement Method

You requested a magic link to sign in to your account.

Simply click on the link below to access your account securely:

Welcome back!

Tedy - Sign in

To complete your registration and access your account, please click on the following magic link:

Welcome to Tedy!

Welcome to Tedy! Complete Your Registration

Your automated usage report covering the period from {startDate} to {endDate} is now available (see attached).

Your Tedy usage report is ready!

Your Tedy usage report for {startDate} to {endDate}

If you didn't request this, please ignore this email.

Your Tedy E-Transfer verification code

Just a heads-up! Your benefits wallet will reset in 30 days. We want you to make the most of your available balance before it’s too late.

If you have any questions or comments, please don't hesitate to reach out to us.

Don’t miss out – use your benefits before they reset!

Your allocation has been created successfully.

Your allocation has been deleted successfully.

Your allocation has been updated successfully.

Allocations are recurring amounts that fund your employees' wallets. They're the perfect reminder that you care about their well-being.

Keep your employees happy and engaged

On what recurrence do you want to allocate the amount? 

An archived employee can no longer log in to Tedy, but their data stays intact if you unarchive them later. Any claims submitted before archiving will be processed as usual.

If you want to organize your employees into groups, you can assign a label to the employees you're inviting

By cancelling the invite, this employee will not be able to join your organization.

By deleting an employee, you're wiping all data associated with this user. This action cannot be undone.

You are about to reschedule the invitation for this employee. They will receive an invitation on the selected date.

You are about to add an membership. This will enable them from submitting new claims if the membership is of type employee. If the type is administrator, this will enable them to manage your Tedy resources again.

A paused employee can log in to Tedy but cannot submit claims. Any claims submitted before pausing will be processed as usual.

You are about to restore an membership. This will enable them from submitting new claims if the membership is of type employee. If the type is administrator, this will enable them to manage your Tedy resources again.

You are about to resend an invitation to an employee. This will allow them to join your organization.

Email is the only required field. Optionally, you can provide more information or import a file if you have many employees.

This action cannot be undone. All the employees listed above will receive an invitation by email today, {date}.

This action cannot be undone. After {date}, all the employees listed above will receive an invitation.

You can either type each email address manually (separated by a space or comma) or copy and paste a list of emails from a spreadsheet.

Decide when you'd like your employees to receive their access to Tedy. No invitations will be sent before you add a payment method.

Employees added!

Add your employees so you can set up your allocations. As long as you don't add a payment method, they won't receive their invitation.

Adding a payment method will activate your account and your employees will receive their invitation.

You can setup recurring amounts (allocations) or one-time rewards (recognition) to fund your employees's wallets, based on your budget.

Enable up to 18 categories based on your values, and group them together to limit the budget for certain categories.

Your award has been deleted successfully.

Reward an employee when they reach a goal or a milestone by sending them a one-time amount to their wallet.

Recognitions are one-time amounts that fund your employees' wallets. They're the perfect way to highlight accomplishments, reward your team or celebrate special moments.

The best way to celebrate good work and highlight special occasions

Highlight accomplishments, team spirit or great work by sending your employees a one-time amount to their wallet.

Highlight dates of significance, like a birthday or an anniversary, with a one-time amount to your employees' wallets.

Every other {dayOfTheWeek} starting on {startingAt}, you'll receive a report covering the previous 14 days.

On the 1st of each month, you'll receive a report covering the previous month.

 Every {dayOfTheWeek} starting on {startingAt}, you'll receive a report covering the previous 7 days.

The usage reports allows you to track amounts as they're being processed. Note that "Submitted" amounts have been billed to the employer, but are only considered as taxable benefits when they're displayed in the "Reimbursed" column.

Reports help you keep track of how your employees are using Tedy

By activating this service your employee will have access to it.

Do you want to activate this service?

By doing this, you'll be able to access Tedy as an employee

If you're ready to unlock all of Tedy's features for your employees, activate Tedy right now!

Tedy can be suplemented with other services to offer your employees a complete wellness experience.

This payment method will be used for your subscription and for reimbursing your employees' claims

By removing this service your employee will no longer have access to it.

Do you want to cancel this service?

By cancelling your subscription, you'll no longer have access to Tedy.

Do you want to cancel your subscription?

Your company details have been updated successfully.

Name

If you need to update your payment method: 

By reactivating your subscription, you'll be able to access Tedy.

Do you want to reactivate your subscription?

Those are the payments you have saved that can be used for subscriptions and claims

Give access to healthcare professionals at any time via encrypted text and video chat. Click here for more info.

Our employee assistance program (EAP) provides mental health support and work/life services for employees and their families. Users can access the EAP 24/7 in the way they prefer, at every stage of their journey.

Our virtual healthcare solutions offer personalized support from compassionate clinicians 24/7 and across the country.

This option lets you assign specific amounts for sports and outdoors, while allowing a separate budget for the rest your employees' expenses.

This action cannot be undone. This will permanently delete this wallet's data.

Are you sure?

Start from scratch and any number of wallets you want. In doing so, you'll be able to assign your allocatins and recognition to the wallet of your choosing.

By deleting this wallet, all of your employees will lose their balance associated to this wallet.

Drag them to a wallet to make them available to all your employees.

This gives your employees the most flexibility. They'll be allowed to spend their budget on any category of their choice.

By enabling this, you're capping the maximum amount that an employee can cumulate with this wallet

By enabling this, each employee's balance will reset to zero at the given date.

Wallets allow you to group categories together and make it easy to assign different amounts these specific groups of categories.

Wallets are groups of categories that allow you to assign amounts for specific purposes.

When creating a wallet, you can only choose categories that are not already present in other wallets. Do you want to continue?

Create a wallet

I want to specify different budgets for different groups of categories. Each wallet will have a separate balance and my employees will be able to spend their balance only in the categories of that wallet.

I want to pick categories that reflect my company values. My employees will decide how they want to spend their balance across these categories.

All of your employees will have access to these wallets -- they determine which categories are eligible. You'll then be able to fund these wallets with allocations and recognitions.

Group together categories by organizing them into wallets

You are about to create a wallet template. Afterwards, each of your employees will have their own wallet based on this template. 

A wallet is composed of the categories you want to make available to your employees, as well as options to reset or limit its balance.

Wallet creation

Welcome!

I want to create a Tedy account for my company and offer benefits to my employees.

I work for a company that offers Tedy, and I'm ready to start enjoying my benefits!

If you're a part of an existing organization, please contact your employer to receive an invitation.

You have been invited by these organizations. To join, you need to get an invite link by email.

We couldn't find an account associated to this email address. Please make sure you are using the email address you were invited with, or contact your employer to confirm your access to Tedy.

An error occurred while processing your request. Please try again later.

An error occurred

Are you sure you want to abandon the configuration of your wallet? All entered data will be lost.

Welcome back! 👋